Wellsi is a comprehensive online platform available both as a website and as a web app. It was designed to support your health and recovery journey.

We offer a diverse collection of training and therapy videos. Our video content was created by leading professionals using evidence-based medicine (EBM) and years of patient experience. It is organized by specific body areas (for example: knee, shoulder, hip, etc.) allowing you to focus and personalize your experience. We offer programs for different experience levels, health conditions, and recovery stages.

Wellsi allows you to access training and therapy videos at your convenience. The user progresses at their own pace, with sessions taking place in the comfort of one's home at a convenient location, or even while traveling. With Wellsi, your health and recovery are literally at your fingertips.

You can reach out to your connected specialist directly through the app's built-in messaging system. Simply navigate to the "My Specialist" section, where you'll find a secure chat feature to ask questions, discuss your progress, or request modifications to your program.

We value your feedback as it helps us continuously improve our content. To provide feedback on a specific video:

1. While watching the video, look for a ""Rate this video"" button, usually located near the video player.
2. Click on this button to open a feedback form.
3. Here, you can rate the video and leave comments about your experience.

We regularly review all feedback and share it with our content creators to enhance future videos and ensure they meet your needs.

When preparing for your sessions, prioritize comfort and mobility in your attire. Choose loose, flexible clothing that doesn't restrict your movements. Breathable materials such as cotton or moisture-wicking fabrics are ideal to keep you comfortable as you exercise.

For optimal balance and grounding, we suggest going barefoot. However, if you prefer footwear, opt for light, flexible shoes that offer adequate support for your activities. The key is to dress in a way that allows you to focus on your exercises without distraction, enhancing your overall experience and performance.

We accept a wide range of payment methods through our secure payment processor, Stripe. This includes major credit and debit cards such as Visa, Mastercard, and, depending on your country, popular digital payment options. For the most up-to-date list of accepted payment methods in your region, please refer to the payment options displayed during checkout.

My List serves as your personal, curated collection within Wellsi. This private dashboard allows you to bookmark and organize your favorite videos for convenient access. Whether you're saving sessions you love or compiling new one to explore, My List streamlines your experience. It's a versatile tool designed to help you build a personalized library of content that aligns with your health goals and preferences. By utilizing My List, you can efficiently manage your journey, ensuring that your most valued content is always just a click away.

MyPath is a bespoke health journey crafted exclusively for you by your dedicated Specialist. This personalized program consists of a carefully sequenced series of videos and exercises, meticulously tailored to your needs, goals, and current recovery phase.

By following MyPath, you engage with a structured, evidence-based plan designed to optimize your progress while minimizing potential risks of injury or setbacks. This feature harnesses the expertise of your Specialist to guide you through a safe, effective, and progressive health journey.

MyPath is adapted as you advance, ensuring that each step you take is perfectly aligned with your evolving capabilities and aspirations, ultimately leading you towards your optimal health and movement outcomes.

Before starting your session:

• create an ideal environment by finding a calm area with sufficient space for unrestricted movement.
• choose attire that's comfortable and non-restrictive, allowing you to move with ease.
• for improved stability and grounding, consider exercising barefoot.
• keep a water bottle within reach to stay hydrated throughout your practice.
• check the video description for any required equipment, and if needed, set it up in advance.

By preparing your space and yourself, you'll be ready to fully engage in and benefit from your session.

There is a transcript available for each video.

Currently, we are not able to refund once paid and activated Wellsi.app subscription.

For further subscription support, please contact us via the form on the website.

You can access our content on:

• Desktop, laptop, phone, tablet by typing in your browser: https://www.wellsi.app/en

• On your TV via: -- Connecting your iPhone or Mac using Airplay -- Casting from your Chrome browser using Chromecast -- Using an HDMI cable to connect your computer or laptop to your TV"""""""""""""""

If you have forgotten your password and need to reset it, press the reset password link on the page and enter your email address. Soon after, you will receive an email with a reset link and instructions on how to set up your new password. For security purposes, this reset link will expire in 48 hours.

If you have any trouble resetting your password, please contact us at halo@wellsi.app.

You can easily access your saved videos through the **MyList ** feature, which serves as your personal, curated collection within Wellsi.

To find your saved content:

• Look for your profile icon in the top right corner of the navigation bar on any page.
• Click on the icon to reveal the dropdown menu.
• Select ""My Profile"" from this menu.

This will take you to your private dashboard where all your bookmarked videos are organized for quick and convenient access. MyList is designed to streamline your experience, allowing you to efficiently manage your wellness journey by keeping your favorite sessions and new exercises you want to try just a click away.

To create My List:

Head to the videos library available here: https://www.wellsi.app/products

Click on the selected video to open it.

In the left side, menu click ""ADD TO MY LIST"" to add a video to your List.

To see My List:

Look for your profile icon in the top right corner of the navigation bar on any page.

Click on the icon to reveal the dropdown menu.

Select ""My Profile"" from this menu. Next to your profile data is your List."

Our ever-expanding video library encompasses a diverse array of topics related to recovery, fitness, and overall wellness. Meticulously developed by our team of specialists, our training programs are designed to target specific body parts and address their unique needs arising from injuries, chronic issues, or movement challenges. Each program is crafted with precision, integrating the latest research and proven techniques to ensure optimal results.

We continually update our content to reflect advancements in health sciences, ensuring you always have access to cutting-edge, effective exercises. Whether you're recovering from an injury, managing a chronic condition, or simply looking to improve your overall mobility and strength, our comprehensive library offers tailored solutions.

Our goal is to empower you with the knowledge and tools necessary to take control of your health journey, providing a personalized approach to movement and recovery that evolves with your progress.

Yes, we have designed our app with accessibility in mind. In the upper right corner you will find all available settings. There are options to adjust font sizes and increase contrast for better readability. These features can be customized to your individual needs, ensuring a comfortable viewing experience.

We are committed to regularly updating our video library. Our goal is to add several new videos to the platform each month to support your evolving health needs. We also periodically launch innovative programs and comprehensive series designed to address emerging health trends and user requests.

Our content is carefully planned, ensuring that users have access to materials that support them in their recovery process. This approach allows us to incorporate the latest research and cutting-edge techniques into our exercise plans.

With this commitment to continuous improvement, you can be assured that Wellsi will remain a valuable, up-to-date resource for your health and wellness journey.

Yes, Wellsi.app offers comprehensive filtering options for your convenience. You can easily sort videos by topic area (such as hip, knee etc.), difficulty level (fundament, challenges, next step), duration (short, medium, long sessions). These filtering features help you find the perfect video to match your needs, fitness level, and the time available.

First, here are a few things you can do to fix your browser issues:

• Check if there are any updates available in your browsers and update them.

• Try changing your browser (e.g. from Safari to Chrome).

• If possible, update your computer software.

• Try changing your location (e.g. different rooms in your house)

• Restart your computer.

Managing your account information on Wellsi is straightforward and user-friendly.

To view or update your profile, simply click on the 'MyProfile' option located in the top right corner of your screen.

For more detailed account adjustments, select the 'Edit Profile' option, also found in the top right corner. This will give you access to your account settings, where you can modify various preferences and personal details. If you require further assistance or have any questions about managing your account, don't hesitate to reach out.

NEED MORE HELP? CONTACT US

Logging a video workout allows you to keep track of how often you move and observe your progress. Video workouts will be automatically marked as complete after 90% of the workout has been completed, so to have a logged workout you need to complete it.

1. When using the app, consistency is key - try to stick to a regular schedule for your sessions.

2. Always listen to your body and respect your limits, modifying exercises as needed.

3. Take advantage of the progress tracking features to stay motivated and monitor your improvement over time.

4. Engage actively with your specialist through the app's communication features to get personalized advice and adjust your program as necessary.

Our app is designed with accessibility in mind, with the majority of sessions requiring little to no equipment. This approach ensures you can participate regardless of your location or available resources. For more advanced or specific routines, we may recommend simple tools such as resistance bands, yoga mats, or light weights. Rest assured, any necessary equipment will be clearly outlined in the video description prior to starting. This allows you to either prepare the items in advance or opt for an alternative session that better suits your current setup. Our goal is to provide flexibility and convenience in your wellness journey, accommodating various preferences and circumstances.

MyTeam is a collaborative feature within Wellsi that connects particular users with dedicated specialists. This feature supports the health and recovery journey of users.

With MyTeam, the user benefits from the expertise of dedicated specialist, personalized guidance, and coordinated support to optimize your progress and address multiple aspects of your well-being and recovery simultaneously.

Concluding your session is an important part of your routine:

• Cool down: Follow the instructor's guidance for proper cool-down exercises to gradually lower your heart rate and prevent muscle stiffness.

• Hydrate: Drink water to replenish fluids lost during the session.

• Reflect: Take a moment to notice how you feel, both physically and mentally.

• Review stats: Check your session statistics, including duration and, if applicable, your progress along MyPath.

• Leave feedback: If desired, rate the video or leave comments to help improve future content.

• Plan ahead: Consider scheduling your next session to maintain consistency in your wellness journey.

Remember, ending your session mindfully helps maximize its benefits and keeps you motivated for future practices.

Currently, we are not able to suspend a once-activated Wellsi.app subscription.

For further subscription support, please contact us at halo@wellsi.app

All prices for Wellsi.app subscriptions are calculated in EUR or in PLN. You can choose from those two currencies. To change the currency, change the language preferences.

Your next billing date depends on your subscription start date and chosen plan duration. You can easily find this information by logging into your account and navigating to the "My Profile" section. There, you'll see your current plan details, including the next billing date.

Joining our wellness community through an app subscription is a straightforward process:

1. Go to https://www.wellsi.app/en
2. On the subscription page choose your ideal duration: 3, 6, or 12 months. Remember, longer plans often offer better value.
3. Enter your details, including name and email address.
4. Select your payment method and enter the required information.
5. Review your subscription details and our terms of service.
6. Confirm your subscription.

Once completed, your account will be instantly activated, granting you immediate access.

To ensure a smooth start, we recommend:

• Exploring the app's interface to familiarize yourself with its features
• Checking out the ""How to start"" guide available here: https://www.wellsi.app/en/how-to-start.

If you encounter any issues during sign-up or have questions about our subscription options, don't hesitate to reach out. Email us at: halo@wellsi.app. Visit our website's FAQ section for quick answers

Your journey to better health and wellness begins with this simple sign-up process. We're excited to have you join our community!

At the moment our content is available in English and Polish.

If you wish to translate content to another language use a build-in translator of your browser.

While having an active subscription you can still buy the new one. Please remember that the new subscription will kick off when the previous one finishes. A new subscription cannot replace the old one when the old one is still active.

We have designed our subscription model to accommodate different preferences and budget needs:

Choose one of three subscription durations: 3, 6 or 12 months. Up-to-date pricing information is always available on our subscription page https://www.wellsi.app/en/subscription.

When you invest in our knowledge-based programs, you are not just buying access to the materials, but committing to long-term health and well-being. Your subscription is an investment in a healthier future. For help or to discuss which option best suits your needs, email our team.

Yes, our app supports multi-device access for your convenience. You can watch videos on your smartphone, tablet, and smart TV, as long as you're available to reach a browser there and type our web app address: https://www.wellsi.app/en

For an optimal streaming experience with our app:

• Minimum recommended speed: 5 Mbps for standard-definition videos.
• Ideal speed: 10 Mbps or higher for high-definition content.

Tips for smoother streaming:

• Close other apps or browser tabs that might be using bandwidth.
• If using Wi-Fi, try moving closer to your router.
• Consider using a wired ethernet connection for the most stable experience.

If you consistently experience buffering issues:

• Check your internet speed using an online speed test.
• Contact your internet service provider if speeds are below what you're paying for.
• Remember, actual performance may vary based on network conditions and device capabilities.

Wellsi.app Affiliate Program is a partnership opportunity that allows specialists to earn by promoting our movement platform:

• Earn commissions: Receive a percentage of the subscription fee for each order of your referred user.
• Easy promotion: We provide unique affiliate links and promotional materials to share on your website, social media, or other channels.
• Performance tracking: Access a dedicated dashboard to monitor your referrals and earnings in real-time.
• Simple payouts: Choose from various payout options to receive your commissions.
• Support health and wellness: Promote a service that genuinely helps people improve their physical and mental well-being.

Who can join: Healthcare professionals Medical specialists Personal trainers

To join or learn more about our affiliate program:

Visit the ""Refer a user"" section on our website Contact our affiliate management team at halo@wellsi.app

By becoming an affiliate, you're not just earning – you're helping us spread the message of health and wellness to a wider audience.

Every video in our extensive library is meticulously crafted under the expert guidance of accredited medical professionals, healthcare specialists, and renowned leaders in various fields of health and wellness. Our commitment is to deliver only the most credible, current, and evidence-based information from verified sources. This rigorous approach ensures that the content you access is not only reliable but also aligns with the latest advancements in medical science and wellness practices.

By maintaining these high standards, we aim to provide you with trustworthy resources that can effectively support your health journey and empower you to make informed decisions about your wellbeing.

Affiliate Commission Structure:

Standard Commission: Earn a % of the subscription fee for each new user who signs up through your unique affiliate link.

Tiered Rewards: As you acquire more subscribers, your commission rate may increase.

Recurring Commissions: Earn a percentage of subscription renewals over the life of the customer.

Bonuses: Periodic promotions offer additional rewards to affiliates with a high volume of active subscriptions.